IA-DOM-DOIT-INTS3-DIAL AWS, AWS VDI, and FileCloud Administrator

Job Description

Keys: 1. AWS Administration for VDI workspaces and App Admin
for FileCloud (Linux/Mongo).

This role serves as the primary administrator for the DIAL
AWS GovCloud environment, overseeing essential platforms such as AMANDA,
FileCloud, and the DIAL Virtual Desktop Infrastructure (VDI). In addition to
managing these cloud-based systems, the position is responsible for FileCloud
administration, delivering comprehensive technical support to all FileCloud
users. By maintaining these critical environments, they help ensure reliable
operations and seamless user experiences across the organization.
The Iowa Department of Management (DOM) is seeking a skilled
Infrastructure Technical Specialist (ITS) with expertise with AWS, AWS VDI and
FileCloud. This role is responsible for cloud infrastructure management,
monitoring, security and compliance, collaboration and support, and deployment.

Required Skill Set
Demonstrated through prior experience the ability to:
·
Manage AWS infrastructure supporting business applications.
·
Manage AWS infrastructure for VDI.
·
FileCloud administrator handling staff onboarding, troubleshooting
issues, and providing technical support to users.
·
Knowledge of advanced system security methods
and techniques.
·
Complete assigned tasks, provide clear status
updates, adhere to quality standards, and work collaboratively.
·
Handle on-call nightly and weekend patching,
upgrades, and troubleshooting.
·
Excellent verbal and written communication
skills are essential for effectively collaborating with multiple teams.
·
Work independently with little supervision or
guidance.
·
Exhibit initiative by proactively learning new
systems, processes, and aspects of business functionality independently.
Requirements
·
Broad experience with cloud adoption, including
application readiness assessment, prototyping of new environments, server
builds, data migration.
·
Experience as an enterprise systems
administrator in a client or server environment, including deployment
automation tools.
·
Experience in a customer-facing capacity,
support, or consulting role
·
Experience with cloud service provider offerings
like Microsoft Azure or Amazon Web Services (AWS) or Google Cloud Platform
(GCP)
·
Experience with design and implementation of
distributed systems architecture on private or public cloud infrastructure
·
Experience with troubleshooting very complex
distributed environments pertaining to connectivity & app performance and
monitoring tools & offering
·
Experience working with cloud platforms
·
Extensive knowledge of systems including
Hardware, software, networking, and storage
·
High-level
strategic planning & advice to an entity that will allow for the successful
adoption or migration of Cloud-based technologies or services
·
Performance tuning of cloud environments.
·
Robust proficiency in Windows, Linux & CLI
with 1-2 years of experience in VM infrastructure
·
Strong written and oral communication skills
·
Technical knowledge of infrastructure components
such as Network, Storage, Linux/Windows, Application knowledge of Java, .Net,
and IT security