IN-IDOC-SVOR-Admin Staff

IT
November 10, 2026

Job Overview

  • Date Posted
    November 10, 2026
  • Expiration date
    November 17, 2026
  • Job Status
    Open
  • Requisition ID
    815373
  • Working Type
    Onsite
  • Duration
    13 Months and 18 Days
  • Interview Type
    Phone and in-person
  • Work Address
    302 W. Washington St. Indiana Govt. Center South, Ste. 334 Indianapolis, IN 46204

Job Description

Administrative Assistant (Part-Time, 22.5 Hours per Week)

Indiana Sex and Violent Offender Registry

The Indiana Sex and Violent Offender Registry is seeking a dependable, detail-oriented Administrative Assistant to provide administrative and customer service support for registry operations. This position serves as a key point of contact for the public, criminal justice partners, and agency staff while helping ensure accurate records management and efficient office operations.

Primary Responsibilities

  • Answer incoming telephone calls, provide general information, and route callers to the appropriate staff member.
  • Document calls and inquiries in a tracking system to maintain accurate records.
  • Receive, sort, log, and distribute incoming mail, including general correspondence, legal documents, administrative appeals, and other official communications.
  • Document incoming mail in a tracking system to ensure proper recordkeeping and case tracking.
  • Maintain and update agency contact lists and other administrative records.
  • Generate reports and compile statistical information using agency data systems.
  • Monitor and respond to a shared email inbox, ensuring inquiries are addressed or routed appropriately.
  • Schedule meetings and coordinate calendars for registry staff.
  • Track deadlines for administrative appeals and other time-sensitive correspondence.
  • Assist with public records requests by gathering, organizing, and preparing responsive documents.
  • Perform quality assurance reviews of tracking-system entries to ensure completeness and accuracy.
  • Scan, index, and electronically file records and correspondence.
  • Assist with data-cleanup projects and verification of registry-related information.
  • Coordinate certified mailings and maintain mailing logs.
  • Update website content or prepare information for publication, as assigned.
  • Maintain electronic and paper filing systems in accordance with records retention requirements.
  • Prepare correspondence, forms, and other administrative documents.
  • Provide customer service support to stakeholders, offenders, law enforcement agencies, courts, attorneys, and members of the public.

Preferred Qualifications

  • Strong organizational, communication, and customer service skills.
  • Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
  • Ability to accurately enter and manage data in multiple systems.
  • Ability to maintain confidentiality and handle sensitive information.
  • Experience with administrative support, records management, or customer service.
  • Ability to prioritize multiple tasks and work independently.
Responsibilities and required skills

Prior experience as an administrative assistant, pref. in a lead role (2 Years)
Prior experience with records management (2 Years)
Prior experience working with case, ticket or tracking systems (2 Years)
Prior experience handling confidential or sensitive material (2 Years)
Strong Microsoft office skills to include Word, Excel, Calendar, Outlook (2 Years)
Prior experience working in a role processing public records (1 Years)
Prior experience as a legal administrative assistant. (2 Years)
Prior call center experience. ()
Bachelor's Degree ()
Familiar w/ criminal justice documentation and court orders ()
Research experience ()

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