IN-IDOI-Renewal Coordinator

IT
October 22, 2026

Job Overview

  • Date Posted
    October 22, 2026
  • Expiration date
    October 28, 2026
  • Job Status
    Open
  • Requisition ID
    814398
  • Working Type
    Onsite
  • Duration
    8 Months and 0 Days
  • Interview Type
    Webcam only
  • Work Address
    311 W Washington St., Ste 103 Indianapolis, IN 46204

Job Description

About the Job: This position serves as the Licensing
Renewal Coordinator of the Indiana Department of Insurance (IDOI). The
Licensing Renewal Coordinator is charged with the responsibility of maintaining
state compliance with the laws, rules, policies, and procedures of renewal and
reinstatement licensing of resident and non-resident insurance producers
(agents/brokers) and consultants, and resident and non-resident Insurance
agencies. The position accepts and reviews license renewal and reinstatement
applications, including any civil, criminal, or administrative background
documents, and makes determinations as to a candidate’s eligibility for renewal
of a license as governed through the laws, rules, and policies of the state.
The position works with the IDOI Enforcement Division, Vertafore/Sircon, NIPR,
FINRA, and other state departments of insurance verifying possible
disqualifications on an individual or firm’s record. The position also utilizes
MyCase.in,gov, NIPR Attachments Warehouse, I-Site, Sircon for States, e-PAL,
INBlZ, FINRA BrokerCheck, and other databases when reviewing renewal
applications. The position processes license reinstatement waiver forms needed
for producers to take the IDOI Laws & Regulations exam as a part of
reinstating an expired license within one year of the license expiring. The
position advises candidates on the reinstatement process and requirements and
tracks a candidate’s reinstatement progress. The position maintains the IDOI licensing
renewal and reinstatement web pages at www.in.gov/IDOI. The position works with
system vendors, such as Vertafore/Sircon and NIPR, in troubleshooting system
errors; addressing insurance producer, consultant, or agency
renewal/reinstatement concerns; and implementing system or process
improvements. The position also manages all communications with internal and
external stakeholders regarding producer, consultant, and agency licensing
renewal/reinstatement questions, concerns, or initiatives. The position will
review, along with manager, continuing education (CE) due-date extension forms
and CE retirement exemption forms; and may serve as a back-up for the receptionist.

Responsibilities and required skills

Strong Customer Service experience in a business/professional environment. (2 Years)
Practical knowledge of MS Office, Word, Excel, Teams. (2 Years)
High School Diploma ()
Prior experience in the LAH/P&C insurance industry (Life, Accident & Health; Property & Casualty). ()
Prior experience working in a call center setting. ()

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