IN-DCS-Communications Specialist

IT
June 8, 2026

Job Overview

  • Date Posted
    June 8, 2026
  • Expiration date
    June 12, 2026
  • Job Status
    Open
  • Requisition ID
    802885
  • Working Type
    Remote
  • Duration
    11 Months and 29 Days
  • Interview Type
    In person only
  • Work Address
    500 N. Meridian Street Indianapolis, IN 46204

Job Description

– – Essential Duties/Responsibilities

– Create and edit training guides from
content provided by subject matter experts.

– Write, edit, and disseminate
communications to end users and stakeholders.

– Assist in developing training and
training material for systems of record.

– Facilitate webinars by monitoring chat,
sharing document links, and troubleshooting access issues.

– Assist adult learners in physical
classroom trainings.

– Assist with equipment set up and testing
activities for classroom trainings.

– Assist with administrative tasks
associated with training registration.

– Monitor group mailboxes and respond to
stakeholder questions.

Work with subject
matter experts and engage in independent research to develop subject matter
knowledge relevant to assigned projects and curricula

Requirements

– Excellent
attention to detail

– Excellent
grammar and writing skills, including the ability to convey written,
technical information in a clear, concise manner.

– Professional
demeanor

– Excellent
computer skills, including familiarity with Microsoft365 suite and Jira.

– Ability
to manage multiple assignments simultaneously, while maintaining attention
to detail.

– Ability
to learn new information quickly and independently.

– Ability
to meet deadlines, adapt to changing requirements, and work under
pressure.

Responsibilities and required skills

Working knowledge of Microsoft Office (Outlook 365, SharePoint, PPT, Word, Excel and Teams); (3 Years)
Excellent grammar and writing skills, including the ability to convey written, technical information in a clear, concise manner ()
Experience creating and edit training guides from content provided by subject matter experts ()
Experience facilitating webinars by monitoring chat, sharing document links, and troubleshooting access issues ()
Experience of Atlassian Jira, Confluence and Service Management tools ()
Ability to communicate effectively orally and in writing ()
Ability to identify and resolve problems using research techniques ()
Bachelor’s degree or higher ()
Teaching or training experience ()
Video editing using Adobe products ()
WCAG/ADA compliance ()
Web design/publishing ()
Document/web formatting ()
Title IV-D child support program experience ()

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