IA-DOM-DOIT-ITS3-Enterprise Systems Engineer/Administrator

Job Description

Onsite, with some Hybrid – In Des Moines Metro.

Job Title: Enterprise Systems Engineer/Administrator

The Iowa
Department of Management (DOM) is seeking a highly skilled Enterprise Systems
Engineer/Administrator with deep
expertise in enterprise-level systems administration and management.
This position focuses on Print
Administration, Active
Directory, Adobe
Sign, Windows
Administration, and
ensuring robust security measures using Okta. The role involves
performing installations, updates, upgrades, and ongoing support across the
enterprise environment while maintaining the highest standards of operational
excellence.

Key
Responsibilities:

Oversee and manage enterprise print systems, ensuring
optimal performance and reliability across the organization.

Administer and maintain Active Directory, including
the creation and management of Group Policies to support organizational
needs.

Provide expert-level administration of Microsoft 365
tools and services, enabling seamless collaboration and productivity for
all users.

Apply advanced system management processes to ensure
efficient operations and alignment with organizational goals.

Implement and maintain system security protocols,
employing advanced methods to safeguard enterprise data and
infrastructure.

Coordinate nightly and weekend patching, upgrades,
and troubleshooting to maintain system integrity and availability.

Collaborate across teams to generate accurate
documentation that supports system rewrites, upgrades, and knowledge
transfer.

Work independently and proactively to learn new
systems, processes, and business functionalities, ensuring continued
growth and adaptability.

Communicate effectively with technical teams and
stakeholders, providing precise verbal and written updates on progress,
challenges, and solutions.

Required
Qualifications:

Printer Administration and Management: Minimum
of 8 years of hands-on experience.

Active Directory and Group Policies: Minimum
of 8 years of demonstrated expertise.

Microsoft 365 Administration: Minimum of
8 years of professional experience.

System Management Processes: Minimum of 8
years of proven knowledge and application.

Information Management and File Structure: Minimum
of 8 years of experience with file systems and data representation.

Advanced System Security: Minimum of 8
years of experience with advanced security techniques.

Collaboration and Teamwork: Minimum of 8
years of experience working effectively within teams.

Strong Communication Skills: Minimum of 8
years of experience communicating complex technical information clearly
and concisely.

On-Call Support: Minimum of 8 years of
experience providing after-hours and weekend support.

Attention to Detail: Minimum of 8 years
of experience ensuring documentation accuracy and completeness.

Autonomy and Initiative: Minimum of 8
years of experience working independently with minimal supervision.

Adaptability and Growth: Minimum of 8
years of experience demonstrating a willingness to learn new systems and
processes.