FL-DOE-OSFA-Customer Service Representative
Job Overview
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Date PostedJune 16, 2026
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Offered Salary$0 - $30 / hour
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Expiration dateJune 22, 2026
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Job StatusOpen
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Requisition ID805321
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Working TypeOOPALL
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Duration12 Months and 4 Days
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Interview TypeIn Person Only
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Work Address325 W. Gaines St. Tallahassee, Florida 32309
Job Description
Customer Service Specialists needed to answer calls from Florida high school and college students concerning Florida scholarships and grants. The position is 40 hours per week, Monday through Friday from 8 AM to 5 PM.
Pay Rate $14.00/hr, Vendor Rate $18.20/hr
Knowledge, Skills and Abilities:
-High school diploma, general education degree, or equivalent.
-Ability to stay calm when customers are stressed or upset.
-Comfortable using computers.
-Experience working with customer support a plus
Applicants must pass a level 2 screening background check, that includes fingerprinting for statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, and federal criminal records checks through the Federal Bureau of Investigation, and may include local criminal records checks through local law enforcement agencies.
Responsibilities and required skills
Ability to speak and understand English ()
High school diploma, general education degree, or equivalent. ()
Experience in a professional work environment (2 Years)
Experience using a computer (1 Years)
Ability to stay calm when customers are stressed or upset. ()
Experience working with customer support a plus ()