DOAS Senior Project Manager

Job Description

General Description

The Dept. of Administrative Services (DOAS) is seeking a Senior Project Manager will develop and manage an
integrated plan for resolving complex benefits-related issues involving Workday
configuration, employee and payroll data, inbound and outbound integrations,
transaction processing, vendor systems, and business procedures. The Project
Manager will coordinate work across DOAS, statewide ERP teams, functional and
technical resources, payroll and finance teams, business analysts, and
third-party benefit administrators.

The position will drive issues from identification and
prioritization through root-cause analysis, corrective action, testing,
production deployment, reconciliation, employee remediation, and verified
closure. The Project Manager must be able to establish accountability across
organizations, identify dependencies, obtain decisions, and escalate risks that
could affect employee benefits, payroll deductions, contributions, vendor
funding, or regulatory obligations.

Responsibilities

• Establish and maintain a
  single authoritative backlog of benefits issues, including business
  impact, severity, affected population, integration, incident or change
  number, accountable owner, dependencies, target date, and closure
  criteria.
• Lead cross-functional
  teams assigned to resolve individual benefits issues. Keep each team
  focused on the defined issue, desired outcome, and work required for
  resolution.
• Obtain specific next
  steps, accountable owners, and target completion dates from assigned team
  members. Track each commitment through completion, follow up on missed
  dates, address obstacles, and escalate delays when necessary.
• Maintain meeting notes
  in a shared location where participants can clearly see what was discussed
  and agreed upon. Document decisions, open questions, assigned actions,
  responsible individuals, and completion dates.
• Develop and maintain an
  integrated stabilization schedule across functional, technical, payroll,
  finance, and vendor workstreams.
• Establish clear roles
  and responsibilities and secure accountable owners for all activities.
• Lead structured
  issue-triage, working, decision, and executive-status meetings.
• Coordinate investigation
  of source data, Workday configuration, integration logic, vendor
  processing, transaction timing, and business-process causes.
• Manage dependencies
  among related integrations and prevent separate teams from implementing
  conflicting corrections.
• Coordinate test
  planning, test data, expected results, regression testing, vendor
  validation, and business acceptance.
• Manage change-control
  and release-readiness activities from nonproduction environments through
  production deployment.
• Confirm that corrected
  integrations reconcile to Workday payroll and benefits results and that
  affected employees and financial transactions have been addressed.
• Track risks, decisions,
  overdue actions, resource constraints, and unresolved ownership; escalate
  promptly when commitments are not met.
• Provide concise
  executive reporting on issue aging, affected populations, financial
  exposure, testing progress, blocked decisions, and resolution trends.

MINIMUM ENTRY QUALIFICATIONS:

Bachelor’s degree in a
related field from an accredited college or university AND three years of
recent relevant project management experience, with a progression in
responsibility AND eligibility to sit for Project management Professional
(PMP) certification.

PREFERRED QUALIFICATIONS:

• Prior experience
  implementing an ERP system or program, particularly human capital
  management administration
• Prior experience
  implementing business processes in a government organization
• Six or more years of
  related experience in project management coordinating and supporting
  business processes.
• Experience with
  structured development methodology SDLC
• Experience defining and
  implementing program/project management using tools and expertise in the
  practical adoption of SDLC methodologies using project management tools
  (Asana, MS Project, Jira).
• Certification as
  Professional Project Manager (PMP) or Certified Associate in Project
  Management (CAPM).

  The candidate must be local to Atlanta and be able to come to the office
  on occasion.