NH DoIT – Identity Admin – Network/Printing/System Administration

Job Description

IMPORTANT NOTES – PLEASE READ:
– LOCAL CANDIDATES REQUIRED – This is a HYBRID position requiring 2 days/week onsite at a minimum. Only submit LOCAL candidates who are willing to work a minimum of 2 days/week onsite.

– ONSITE INTERVIEW – Candidates must be willing and able to go to the client location for an ONSITE, IN-PERSON interview if selected for interview.

READ and RESPOND APPROPRIATELY to all items in the Questions section of the requisition. If you do not answer the questions appropriately, your candidate will not be considered for screening.
– DEGREES/CERTIFICATIONS ON RESUME – Any education, degrees, and certifications listed on the resume MUST contain valid degree/certification details, INCLUDING date the degree/certification was acquired or candidate will not be considered. Please confirm those details are included correctly on the submitted resume
JOB DESCRIPTION:
Candidates:

– MUST have experience with SMB network scanning including Windows File Server management, Folder, and Share security.

– MUST be experienced with Network Printing Administration to include deployments, removals, scanning and troubleshooting and all aspects that go along with it.

– MUST be experienced with
Windows Active Directory Identity Administration AND Azure Active Directory
Identity Administration to ensure proper understanding of the enterprise
relationships between users, computers, and other endpoints.

ONLY submit candidates who have the specific experience highlighted in the bullets above.

Resource in this role:
– Monitors and analyzes Help Desk requests; performs initial triage, evaluation, second tier resolution, or transfers requests to a senior level technician as needed.
– Creates and manages DHCP reservation records utilizing Microsoft DHCP Server.
– SMB network scanning including Windows File Server management, Folder, and Share security.
– Network Printing Administration

– Deployments – involves managing print servers, configuring printer queues & ensuring proper permissions are set for users.
– Removals – safely decommissioning printers from networks making sure user access is removed & associated data handled properly
– Scanning/Troubleshooting – addressing issues related to network connectivity, printer malfunctions & user problems. May involve diagnosing problems through network protocols like DNS and DHCP.
– Administers secure user access to AD and Azure secured
shared resources for Executive Branch agencies; ensures access is
compliant with HIPPA, CJIS, PCI, FTI, FERPA, etc. requirements.
– Works with PowerShell/Graph scripts to provide
efficiencies for and optimization.
– Provides file recovery with Volume Shadow Services and
current file backup software. Provides guidance for user self-service of
cloud file and email recovery.
– Develops, maintains, and follows, documentation related
to MCS processes, procedures, and standards. Contributes ideas for process
and workflow improvement.
– Partners with technicians from other DoIT divisions and
bureaus to provide support and solutions.
– Follows all established DoIT and State policies,
standards, and procedures.